Privacy Policy
Transigo ltd which is a private limited company trading as DigiWheel (hereinafter “DigiWheel”, “we”, “us”) form a part of the Wider Evolution Group.
This privacy policy (hereinafter “Policy”) applies to the DigiWheel site, accessible via the URL https://digiwheel.com/
The Policy explains how we collect, share and use personal data, and how you can exercise privacy rights. We recommend that you read this Policy in full to ensure you are fully informed.
How do we collect your personal data?
When you are using DigiWheel website and social media accounts, DigiWheel collects personal data from you either actively or passively.
Personal data is actively collected from you when you voluntarily provide us with your personal data. For example, when you are building business relationships with us, communicating with us, or subscribing to newsletters, etc.
Depending on your preferences and/or choices we might collect information from cookies and similar technologies. It might collect certain information about you, for example, IP address or online activity, some of which will constitute your personal data. You can find more information about the use of cookies at https://digiwheel.com/cookie-policy/.
What personal data do we collect and for what purpose?
The personal data that we collect, and process might differ from the choices you make in the privacy settings while visiting our websites. It also depends upon what services, functionalities, or experiences you use, your location and applicable law.
We will only process your personal data when we have a lawful basis for doing so. The lawful basis might be:
- you have agreed to data processing by giving your consent.
- it is necessary to provide services to you under the performance of the contract we have with you.
- we are required to do so in accordance with legal or regulatory obligations.
- it is in our legitimate interests to process your personal data, if none of these interests prejudice your own rights, freedoms and interests.
| Purpose | Personal Data | Legal Basis |
|---|---|---|
|
To communicate with you and handle your inquiries, requests, comments, and feedback etc. |
First name, Last name, E-mail address, Feedback and comments made by you. |
Legitimate interests to handle, adequately and in a timely manner, your’ inquiries, complaints, and suggestions regarding the services we provide in our sites. |
|
To inform you about our newly released products, events, or other promotional purposes. |
First name, Last name, E-mail address. |
Your freely given consent. |
|
To establish, exercise and defend legal claims. |
First name, Last name, E-mail address, Telephone number, Other information as necessary for the purpose. |
Legitimate interest to defend ourselves in legal claims. |
|
To permit you to participate in social sharing, including live social media feeds. |
Social networks including your profile information, User ID associated with your social media account, and any other information you allow the social network to share with third parties. |
Legitimate interests to provide you better services and permit you to participate in social sharing. |
|
To detect, prevent, or investigate potential security incidents or fraud. |
IP address,
Log data,
Other data that is necessary for the purpose. |
Legitimate interests to ensure security for our systems and services provided. |
|
To perform due-diligence checks to fulfill our regulatory obligations |
First name, Last name, Company name, Company registration number, Other information as necessary for the purpose. |
Necessary to comply with a legal or regulatory obligations. |
|
To perform analytics, quality control, market research, and determine the effectiveness of our website, promotional campaigns, and develop new products and services. |
IP address, Location, Device information, User activity. |
Legitimate interests to perform marketing and research activities in order to provide you better service. |
|
To comply with our obligations under applicable laws (including gambling legislation, and regulatory and licensing requirements related to our gambling licenses). |
First name,
Last name,
Company name,
Other information as necessary for the purpose.
|
Necessary to comply with legal or regulatory obligations. |
|
To share your personal data with other members of Evolution Group entities who assist in providing the services to customers. |
First name,
Last name,
E-mail address,
Company name,
Other information as necessary for the purpose.
|
Legitimate interests to allow us to provide services and perform our contractual obligations. |
Please note that the processes and lawful basis set above are those who primarily apply and are not intended to be exhaustive. They may also change and/or be supplemented over time due to business operations and in order to comply with legal requirements.
Where may we disclose and transfer your personal data?
Since DigiWheel operates worldwide your personal data might be shared within Evolution Group and/or contracted third parties for various business purposes.
The personal data might be transferred based on legal grounds such as legitimate interests to fulfill the services agreed or based on mutually concluded contractual obligations.
Additionally, there might be situations where DigiWheel might transfer personal data to Evolution Group entities or external parties located outside the EU/EEA. In such a case DigiWheel will ensure that the Standard Contractual Clauses or other legally required documentation are concluded to ensure an adequate level of protection before transferring personal data outside EU/EEA.
For all personal data transfers an adequate security level is ensured, and all legal requirements are met.
What rights do you have?
You have several rights towards your personal data. You have the right to request access, rectify, erase, object, restrict personal data processing, withdraw consent if given and transfer your personal data. In addition, you have the right to contact Data Protection Supervisory authority in the country where you are located.
We will respond to all individual requests wishing to exercise their data protection rights. We may request to verify your identity or ask for additional information in order to help us respond efficiently to your request and to protect personal data from unauthorized disclosure.
In case you would like to exercise your rights related to our developed games, we kindly ask you to contact the Casino you played with, as we do not process information of players by which the person can be identified directly. This action is done by online casinos as they are Data Controllers of the players personal data.
If you wish to exercise your data protection rights, please contact us at: dataprivacy@evolution.com.
Please be informed that certain rights might not be fulfilled entirely due to legal or regulatory requirements.
- Right to access your personal data
You may request at any time confirmation whether we process your personal data. If we process your personal data, you can request to receive a copy of your personal data.
- Right to rectify your personal data
You have the right at any time to request to correct your personal data that is inaccurate, as well as supplement your personal data that is incomplete. For example: if you are Our business partner and your contact information such as telephone number or email address have been changed, you can request to edit this data.
- Right to erase your personal data
You may request to erase your personal data under certain circumstances such as when your personal data is no longer needed for the purposes for which it was collected.
- Right to object to certain personal data processing
You may object to the processing of your personal data if you have a particular situation, your data are being used for direct marketing purposes and the legal grounds of data processing are legitimate interests. For example: If you receive any marketing-related materials that you have not agreed to, you can object and request to stop receiving them.
- Right to restrict the processing of personal data
You may ask us to restrict the processing of your personal data under certain circumstances, such as when the processing is unlawful, but you do not wish your personal data erased. Additionally, in case if you have concerns about your data accuracy, you can ask us to restrict data usage until we verify the accuracy of your data.
- Right to withdraw your consent
If you have agreed on data processing based on your consent, you have the right at any time to withdraw your consent. The consent withdrawal will not affect the legality of the previous processing. For example: In case you have agreed to receive newsletters from DigiWheel and you would not like to receive them anymore. You can withdraw your consent at any time, and you won’t receive newsletters in future.
- Right to transfer your personal data
You may ask to provide you with the copy of your personal data and if technically possible you can request the transfer of this data to another Data Controller (Company or Institution, where possible). This is only applicable if personal data are processed on the legal basis of your consent or on necessity to comply with agreement concluded with you, and only for the data that is provided by you.
- The right to complain to the data protection supervisory authority
You have the right to lodge complaints regarding your personal data processing to the relevant data protection supervisory authority. The list of national supervisory authorities can be found here: https://edpb.europa.eu/about-edpb/board/members_en
Where may we disclose and transfer your personal data?
Since DigiWheel operates worldwide your personal data might be shared within Evolution Group and/or contracted third parties for various business purposes.
The personal data might be transferred based on legal grounds such as legitimate interests to fulfill the services agreed or based on mutually concluded contractual obligations.
Additionally, there might be situations where DigiWheel might transfer personal data to Evolution Group entities or external parties located outside the EU/EEA. In such a case DigiWheel will ensure that the Standard Contractual Clauses or other legally required documentation are concluded to ensure an adequate level of protection before transferring personal data outside EU/EEA.
For all personal data transfers an adequate security level is ensured, and all legal requirements are met.
Evolution Group entities
In order to fulfil data processing purposes DigiWheel may disclose your personal data to other Evolution Group entities. The data transfers between group entities are governed by an Intra- Group data processing agreement which includes the Standard Contractual Clauses. Additional legal safeguards for data transfer may apply in certain cases.
Data transfer purpose may be relevant in order to:
- provide accurate information regarding our provided services (based on necessary to comply with a legal/regulatory requirements);
- better understand our business practices, services, and products across the Evolution Group entities (based on legitimate interests);
- provide Evolution Group entities with marketing and promotional materials (based on your provided consent);
- identify fraud and other criminal activities including anti money-laundering (based on necessary to comply with a legal/regulatory requirement);
- provide you with the customer support including the obligation to ensure that information is up-to-date and accurate (based on necessary to comply with a legal/regulatory obligation);
- comply with legal requirements towards identification of responsible gaming measures across the Evolution Group entities (based on necessary to comply with a legal/regulatory requirement); and/or
- provide you services agreed, ensuring the implementation of security measures (based on necessary to comply with a legal/regulatory requirement).
Data Processors Acting on Behalf of DigiWheel
DigiWheel may disclose personal data to external parties, such as vendors and service providers. Third parties might process personal data on behalf of and under the instructions of DigiWheel. The personal data may be transferred only if an adequate security level is ensured, and all legal requirements are met.
DigiWheel engages with data processors (incl. sub-processors) in order to deliver you the agreed services and to comply with legal and regulatory requirements. The data processors might vary from cloud services for data storage purposes, marketing companies in preparing and delivering marketing related materials, and external advisors and auditors. In the case of engagement of processors, we inform you as far as it is required by legal and regulatory requirements.
What are the security measures implemented?
We ensure that all necessary appropriate security measures are in place to keep and process your personal data securely. In support of this commitment, we have implemented appropriate technical, physical, and organizational measures to protect your personal data against unauthorized or accidental destruction, alteration or disclosure, misuse, damage, theft or accidental loss, or unauthorized access.
For more details, please contact us at dataprivacy@evolution.com.
What is the data retention period?
Personal data are kept for a period that is either required by law and regulatory requirements or for as long as necessary to fulfill the personal data collection purpose. The storage period might differ from the location and services that you are receiving.
What is the Controller and what is our contact information?
If you have any questions or concerns regarding the processing of your personal data, websites or applications, please contact us at dataprivacy@evolution.com.
Data Controller:
Evolution Gaming Ltd.
Registration No. 05944946,
Sackwille House, 40 Picadilly, W1J 0DR, London, United Kingdom.